Privacy Policy
We are committed to protecting your privacy and being transparent about how we collect and use your information.
1. Introduction
FoodBankSearch.com is an independent, non-commercial directory search website. We connect people with food banks, pantries, and meal programs in their communities. We do not operate food banks, prepare food, or distribute it ourselves.
This Privacy Policy explains what information we collect, how we use it, and your rights.
By using FoodBankSearch.com, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website.
2. Information We Collect
Information You Provide Directly
- Information you provide: When you sign up for updates or submit a food program listing, we may collect your name, email, or basic contact info.
- Automatically collected data: We may collect non-personal details like your IP address, browser type, and general site usage for analytics and improvement.
3. How We Use Information
We use the collected information for legitimate purposes related to operating our food bank directory service:
- To update you about directory services or confirm submissions.
- To review, verify, and approve listings.
- To improve accuracy and usability of our directory search website.
- To comply with applicable laws if necessary.
4. Sharing Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
We May Share Information With:
- Service Providers: Trusted third parties who help us operate our website (hosting, analytics, email services) under strict confidentiality agreements
- Food Banks: When you directly contact a food bank through our platform, we may share your contact information as requested
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice to users)
We Never Share:
- Individual search histories or location data
- Personal information with marketers or advertisers
- Data that could identify your use of food assistance services
- Information for commercial purposes unrelated to our mission
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: All data transmission is encrypted using SSL/TLS technology
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Updates: We keep our systems and security measures up to date
- Data Minimization: We collect only the information necessary for our services
- Regular Audits: Periodic security assessments and vulnerability testing
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (with certain exceptions)
- Portability: Request transfer of your data to another service provider
- Opt-out: Unsubscribe from marketing communications at any time
- Objection: Object to processing of your data for certain purposes
To exercise any of these rights, please contact us using the information provided below. We will respond within 30 days of receiving your request.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Parents and guardians are welcome to use our service to find food assistance for their families.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending an email notification to subscribers (for significant changes)
- Displaying a prominent notice on our homepage (for major updates)
Your continued use of our service after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us:
Privacy Questions or Concerns?
Our team is here to help. Contact us with any privacy-related questions or to exercise your rights.
Response Time: Within 48 hours